1. Introduction
This Privacy Policy explains how DardaCode collects, uses, stores, and protects personal information when you visit our website,
contact us, request services, interact with our digital tools, or communicate with us through online channels.
By using our website and services, you acknowledge that your information may be processed according to this Privacy Policy.
2. Who We Are
DardaCode is a Kosovo-based digital company providing web development, branding, design, SEO, marketing, AI automation,
digital systems, and related technology services.
Company
DardaCode
Website
https://dardacode.com
Phone
+383 44 497 472
3. Information We May Collect
Depending on how you use our website or services, we may collect the following types of information:
- Name and contact details such as email address, phone number, or company name.
- Information you submit through contact forms, service request forms, project inquiries, or messages.
- Technical information such as IP address, browser type, device information, pages visited, and website interaction data.
- Communication history when you contact DardaCode by email, form, social media, or other channels.
- Project-related information that you voluntarily provide for website, branding, SEO, automation, or digital service work.
- Chatbot or AI assistant interaction data if you choose to communicate with our digital assistant systems.
4. How We Use Information
We may use collected information for the following purposes:
- To respond to inquiries, messages, service requests, or support questions.
- To provide web development, branding, SEO, marketing, automation, and digital services.
- To prepare proposals, project plans, invoices, follow-ups, or client communication.
- To improve website performance, user experience, security, and reliability.
- To operate AI assistants, contact workflows, automation systems, and internal business processes.
- To comply with legal, tax, accounting, security, or administrative requirements.
5. Contact Forms and Project Requests
When you submit a contact form or project request, the information you provide may be used to evaluate your request,
communicate with you, prepare service recommendations, and manage potential or active client relationships.
Please avoid sending sensitive personal information through website forms unless it is necessary for your request.
6. AI Assistants and Digital Tools
DardaCode may use digital assistants, chatbot systems, automation tools, and AI-supported workflows to improve communication,
organize inquiries, classify requests, support response preparation, or enhance internal productivity.
Information shared with AI assistants may be processed to understand your request and provide a better response.
We aim to use these systems responsibly and with privacy, security, and transparency in mind.
7. Cookies and Consent
Our website may use cookies and similar technologies to support website functionality, security, analytics, user experience,
and consent management.
Cookie consent and cookie information are managed through the DardaCode cookie compliance system. Visitors may be able to accept,
reject, or manage cookie preferences through the cookie banner where available.
8. Analytics, Search Console, and Website Performance
We may use website performance and visibility tools, including search and analytics-related services, to understand how our website
performs, how pages are indexed, and how visitors interact with the site in general.
These tools help us improve website quality, search visibility, technical performance, and user experience.
9. Legal Basis for Processing
Where applicable, DardaCode may process personal data based on one or more legal grounds, including:
- Your consent when you submit information or accept optional cookies.
- Contractual necessity when we provide or prepare services for you.
- Legitimate interest in operating, securing, improving, and promoting our website and services.
- Legal obligation when information must be kept for accounting, tax, security, or legal compliance.
10. Sharing of Information
DardaCode does not sell personal data as part of its business model. Information may be shared only when necessary with trusted
service providers, technical platforms, hosting providers, email systems, analytics tools, legal/accounting support, or when required by law.
We aim to work with providers that support responsible handling of information and help us operate our website and services securely.
11. Data Security
We take reasonable technical and organizational measures to protect information against unauthorized access, misuse, loss,
alteration, or disclosure. However, no website, online transmission, or digital system can be guaranteed to be fully secure.
Users are encouraged to contact us only through trusted channels and avoid sending unnecessary sensitive information.
12. Data Retention
We keep personal information only for as long as necessary for the purpose it was collected, including communication, service delivery,
project management, legal obligations, accounting requirements, security records, or legitimate business needs.
When information is no longer needed, we aim to delete, anonymize, or securely store it according to operational and legal requirements.
13. Your Rights
Depending on applicable privacy laws, you may have rights regarding your personal information, including the right to:
- Request access to personal information we may hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of personal information where legally possible.
- Object to certain processing activities.
- Withdraw consent where processing is based on consent.
- Request information about how your data is used.
To exercise privacy-related rights, you can contact us using the details provided on this page.
14. Third-Party Links
Our website may contain links to third-party websites, platforms, social media pages, tools, or external resources.
DardaCode is not responsible for the privacy practices, content, or security of external websites.
We recommend reviewing the privacy policies of any third-party websites you visit.
15. Children’s Privacy
Our services are primarily intended for business owners, organizations, professionals, and users seeking digital services.
We do not knowingly collect personal information from children without appropriate consent or legal basis.
16. International Data Processing
Some digital tools, hosting systems, communication platforms, or service providers used by DardaCode may process data outside your country.
Where applicable, we aim to use appropriate safeguards and responsible providers for such processing.
17. Changes to This Privacy Policy
DardaCode may update this Privacy Policy when our website, services, tools, internal systems, or legal requirements change.
The updated version will be published on this page.
